Refund policy

Returns and refund policy

We hope you love your Niche Brow Co products! Due to hygiene reasons, items are non returnable unless they are fully sealed, unused and in their original packaging. Returns requests must be submitted within 30 days of purchase.

If you should experience a fault with your product or choose to return an unopened item, please contact marketing@nichebrowco.co.uk stating your order number and query to start the returns procedure.

Customers are responsible for the cost of returns unless the item is faulty or damaged. We endeavour to make sure your products arrive in pristine condition. If a fault has occurred in transit, please notify us promptly.